The Dark Side of Barnes and Noble

I'm afraid things got ugly tonight at Barnes and Noble. One of the clerks felt compelled to yell at my children. She and I had a discussion about the correct way to a.) treat your fellow man/child and b.) other options for relaying to children that their behavior is inappropriate and even, oh yes, c.) that it is extremely rude to scream at one's children when one is a few feet from said children attempting to correct their behavior but can't be heard because insane checker person is screaming at them. It was a very informative conversation for her...after which I rounded up my children, marched them up to her, and even though she was 4 times my age, I schooled her like she was 12 and explained again for her benefit, as well as my kids while they listened, about how we are to treat people and be treated BY people, and how it was incredibly rude to scream at anyone. I then told her, "Now. Let's try again. This time, without yelling, explain to them what you wanted them to know. Which she did. I then approached the store manager and explained the situation to him while giving him a plethora of other ways that Miss Crotchety Pants could've approached the situation. He explained that she was "a little jumpy." To which I told him, "Right. And now I'm jumpy....and when I'm jumpy, I don't feel like buying books." So then I bought a hot chocolate and left. The End.